Returns & Refunds
We understand that plans change! If you’ve changed your mind about a purchase, we’re happy to offer a refund for the value of the item(s) at the time of purchase, provided the following conditions are met:
1. Items are returned within 14 days of receiving your order
2. Proof of purchase is provided
3. Items are in original, unopened, and undamaged condition
Please note: Return postage costs are the responsibility of the customer for change of mind returns.
Faulty or Damaged Items
We do our best to ensure your books arrive in perfect condition. If your order arrives damaged, faulty, or incorrectly shipped, please get in touch with our team within 14 days of receiving your item:
Once assessed and approved, refunds will be issued to your original payment method.
How We Source Our Books
We Work with Trusted Publishers
We’ve built long-standing relationships with some of the world’s most respected children’s publishers, ensuring access to new releases and hidden gems.
Quality Over Hype
We only choose books that are age-appropriate, engaging, and built to last, hardy covers, beautiful illustrations, and language that fosters growth.
Curated Collections with Purpose
Our packs aren’t random bundles. We group books by themes, reading levels, or specific developmental outcomes (e.g., emotional literacy, diversity, counting skills).
Continuous Feedback Loop
We listen. Customer feedback from educators and families helps us refine our collections and stay relevant to real-world needs.