CHANGE OF MIND
If you have changed your mind about a purchase we will issue a refund to the amount of the item(s) at the time of said purchase, provided that:
1. Items are returned within 14 days of the time of receipt of goods;
2. You have proof of purchase; and
3. Items are in original, unopened and undamaged packaging.
FAULTY OR DAMAGED ITEMS
If in the unfortunate event your item arrives faulty, damaged or incorrectly shipped, please contact us on (03) 9080 7169 or alternatively email firstname.lastname@example.org within 14 days of receipt of goods. Should your item be deemed faulty, damaged or incorrectly shipped, we will provide a refund. Refunds will be processed according to your original method of payment.