Refund policy
We want you to love what you ordered—but if not, here’s what to do.
If you’ve changed your mind, we’re happy to offer a refund on the value of the item(s), excluding shipping, provided the following conditions are met:
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Items are returned within 30 days of receiving your order
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Proof of purchase is provided
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Items are in original, unopened, and resalable condition
Return postage is at your cost for change-of-mind returns.
Once approved, your refund will be processed back to your original payment method. It may take up to 7 business days to appear, depending on your bank or payment provider.
Faulty or Damaged Items
We pack every order with care, but if something arrives damaged, faulty, or not quite right, please contact us within 30 days of receiving your order:
We’ll assess your issue promptly and, once approved, process a refund (including shipping if applicable) to your original payment method.